In challenging times like these, it is more important than ever to reflect on the positives and share some love. And what better time than during February with Valentine’s Day approaching!
Our ‘Love Your Customer’ campaign this year goes under the title of Lockdown Love and we have lots of exciting activities that focus on sharing a bit of joy and love with both customers and colleagues to recognise their loyalty to us.
It’s also the perfect time to raise money to try and help some worthy causes. This year our chosen charities will be:
- RSPCA: Animal welfare charity
- Mind: Mental health charity
- Alzheimer’s Society: A charity for people with dementia and their carers
- Macmillan Cancer Support: A charity that provides specialist health care, information and financial support to people affected by cancer.
Lockdown Love for our customers
There are plenty of ways our customers can take part and support charity:
Corporate cares: Throughout February, during select meetings and training sessions with our incredible corporate team, customers will be asked to choose one of the above charities for Mortgage Brain to make a charitable contribution to on their behalf.
Prize draw: We want to hear from our customers about one act of kindness they have either performed or received during an incredibly challenging twelve months. Each unique entry will be placed into our prize draw. We’ll randomly select a winner on 16 February who will win a £50 Amazon voucher and a £250 charitable donation will be made to their chosen charity1. Enter here!
Photo competition: We’d love to see photos of the strangest places our customers have worked from during the pandemic OR the most entertaining home-schooling moment you’ve experienced. Submit your photos on Twitter or LinkedIn using either #WFH or #homeschooling and tag Mortgage Brain. On March 1st our judges will choose a winner for each category both of which will receive a £50 Amazon voucher1!
Customers can help spread the Lockdown Love by getting involved with any of the activities which willrun throughout the month.
We will be sharing messages and promoting our customers and competitions through our social media channels on Twitter and LinkedIn using the hashtag #lockdownlove.
We also have one or two surprises in store, so be sure to follow us on social media to keep up-to-date!
Lockdown Love for our colleagues
Throughout the month, we also want to recognise the amazing effort from our colleagues throughout a difficult year. Working from home can be challenging to adapt to but remarkably everyone rose to the challenge and still managed to carry on developing and launching innovative new solutions like Affordability Hub plus tools to support the industry such as the Lender Service Levels Report.
We will be running a prize draw and a competition for our colleagues who can get involved by:
- Sending in photos that show the one thing they have loved most to help them get through a challenging 12 months.
- Sharing the ways in which they met their partners.
So, we have lots of fun in store for everyone. Why not take your mind off lockdown for five minutes and take part in some of the activities, spread some Lockdown Love and raise some money for great causes.
The Mortgage Brain Team
1 Full Terms and Conditions can be found here.