Your digital summer

Jetting off on an airplane to somewhere tropical this summer? Or, perhaps, you’re heading somewhere closer to home here in sunny England. Whatever your plans, many of you will want to make sure you’re still there for your customers, if they need you – even if that’s from a beach or whilst sunning yourself by a swimming pool!

Luckily, we’ve got you covered – not only with our products, but with some top digital tips, too.

Make sure your business is listed on UKMortgages

Summer is a popular time to move house so plenty of people will be in need of your professional help. If you are a Mortgage Brain sourcing user, you can list your business on UKMortgages, our free lead generation suite for brokers, and help local customers to find your firm’s details and get in touch.

All you need to do is to provide your details on our website and you’ll be good to go.

Source any time, any place…

MortgageBrain Anywhere is our online, whole of market sourcing system. It provides total flexibility, allowing you to source mortgages for your clients anytime, anywhere from any PC, tablet or laptop, you just need an internet connection. Products are updated automatically and there is no need to download anything.

You don’t even need to be on the same device each time you log in, either. MortgageBrain Anywhere is exactly that: anywhere! You can start a case on your computer at work, and continue it later on your iPad or tablet, which is helpful when you’re going away on holiday and don’t have access to your laptop or PC.

If you’re not yet a MortgageBrain Anywhere customer, you can get your hands on a 30-day free trial and see what you think.

Keep in step with your clients whilst away

It’s not just you who will be thinking about how you can tie up all the loose ends before going away. We can also help your clients get things in order so that they can enjoy more of their summer.

The Key Client Portal is part of our digital customer journey offering and was designed with a better customer experience in mind, to ensure efficient communication and information exchange between you and your client.

The main benefit of your clients using the Client Portal is its time-saving ability. The Portal’s Fact Find functionality enables your clients to input their own data – with 24-hour access so they can do it at a time most convenient to them. This means you can collect data on your clients without having to organise a meeting to gather this information – handy if either of you have a holiday booked during this time!

You can try the Key free for 30 days here if you don’t use it already, and we have plenty more benefits outlined for both you and your clients with regards to the Client Portal on our dedicated page.

Social media savvy?

You may be going on holiday, but your business doesn’t need to take a break! Social media is a fantastic – plus simple – way to generate potential leads and raise brand awareness even when you’re not in the office.

If you have a Facebook page, spend some time before you go away scheduling in posts. For those of you who use Twitter or LinkedIn, there are plenty of scheduling platforms around that you can use – take a look at Buffer, Hootsuite and Hubspot, amongst others.

During the summer months, it’s also preferable to share even more value-adding content such as light-hearted articles or tips that people will find interesting – anything that adds value to your followers. This is likely to gain you an engaged audience, which, if they’re in your target audience, means they may be more likely to consider your services because they have a great impression of you from social media.

In summary – enjoy your summer

So, that’s your digital summer in a nutshell! If you have any other tips about how you manage your business whilst you are away, or any other features of our systems that are helpful during the holiday season, make sure you share them by tweeting us!

LoansBrain

Introducing LoansBrain www.loansbrain.co.uk – the clever and free way to source a second charge loan.

The deadline for MCD is fast approaching and everyone is talking about how it will affect them! From 21st March, secured loans will become regulated in accordance with the European Directive by the Financial Conduct Authority (FCA).

We are delighted to announce the launch of LoansBrain, www.loansbrain.co.uk our whole of market second charge sourcing website created solely for mortgage brokers. It enables mortgage brokers to source a range of products from a whole of market range of secured loan Lenders. Brokers can either source a secured loan themselves and then refer to a Master Broker or simply refer. The Master Broker behind LoansBrain is Fluent Money – the UK’s largest second charge Master Broker and winner of the Loan Talk Awards 2015 for Largest Loan Broker. Get to grips with the system by booking a free 10 minute webinar here.

Why a Secured Loan?

A client may want to opt for a secured loan to keep a long-term low rate, because they only require the loan for a short period or because their circumstances have changed and remortgage is no longer an option. When:

  • Your client is already on a competitive mortgage rate
  • Your client is tied into their mortgage with heavy redemption penalties
  • Your client has an interest only mortgage
  • Your client needs a larger sum over a longer term to bring the monthly cost down
  • Your client needs funds quickly with no upfront fees to pay
  • Your client’s credit status has changed since their last mortgage application
  • Your client needs early settlement flexibility
  • Your client needs to raise capital for a non-traditional purpose
  • Your client is unable to obtain a re-mortgage or further advance
  • Soft credit searches at quotation stage is important

Why LoansBrain?

LoansBrain gives brokers a way to compliantly source Whole of Market second charge loans online. It is completely free to use and there is no need to register. If you’d like to know more about LoansBrain or would like to join one of the free webinar sessions, visit the website at www.loansbrain.co.uk

For a comprehensive understanding of MCD and how it is affecting Mortgage Sourcing generally please see our MCD designated page.

How important is a good CRM system for Mortgage Advisors?

A good CRM system

The benefits of a lead management, easy to use and professional customer relationship management (CRM) software is vital to mortgage advisors operating in the mortgage industry today.

With the use of an effective and reliable CRM software solution, mortgage advisors can quickly take advantage of many benefits offered by high-end technology. Providing your clients with an outstanding customer experience will provide you with a competitive edge against other advisors, no matter how large or small your mortgage advisory is. Having accurate customer and prospect contact information will allow you to covert leads into clients.

Here are four important factors any good CRM system will provide, allowing you to ensure you develop effective and meaningful relationships with your clients, increasing your competitive edge and profitability:

1. Managing Sales and Leads
When it comes to managing sales leads, having a CRM solution that can guide you through the conversion and retention phase is very important. Ensuring your leads are at the point of looking for a mortgage and eligible will ensure they are worth your time an effort.

A complete CRM solution will allow you to get out there and find the right customers for your business. As sales are a vital part of your company’s strategy, you cannot just wait for potential customers to come to you. By keeping track of your potential leads and by finding new ways to improve your relationship with them, your business will automatically improve.

2. Compliance
Promote compliance in all borrower communications. An effective CRM solution will help lenders demonstrate how they have met compliance. The correct technology will enable lenders to be pro-active in their compliance monitoring and the production of management information. Evidence and trails for the whole process need to be accessible for recording and audit purposes.

3. Sales Lead Tracking
An effective mortgage CRM software makes it very easy to keep all your leads in one place, allowing for easy management and hassle-free prioritising. Tracking leads and adding new customers will be simple with the introduction of a good CRM system. Leaving you to spend your time on guaranteed leads.

4. Integration with other systems
A good CRM will allow integration with other back-office systems at your company. Make sure that you can either integrate smoothly or import all information needed flawlessly.

The Key is a proven CRM system that will help increases your sales and help you ensure complete compliance control, with all of your data safely and securely backed up.

The Mortgage Advice Brokerage that has two Advisers based in their Glasgow office has been using the Key for a while. They commented “We use the full functionality of the Key to run our business back office and have now been paperless for over 6 years. This saves us a huge amount of time per case, allowing us to see more clients and look after them more efficiently. This has helped increase our turnover year on year.”

For £40 (plus VAT) per licence per month, the Key provides full integration and seamless compliance and processing and is integrated with MortgageBrain Classic or MortgageBrain Anywhere for your mortgage sourcing needs and the Mortgage Trading Exchange (MTE) for your mortgage application submission.

With your iPad you have easy access to iSourceMortgages

iSourceMortgages provides you with sourcing capabilities during the initial stage of the point-of-sale process on your iPad, ensuring access on the move. In addition to mortgage search and selection functionality, you can store details on your prospects and you can access useful calculators, graphing and analysis tools.

It costs you nothing to download iSourceMortgages on to your iPad and trial it for 30 days, after which, there will be a monthly subscription of £10.00 plus VAT.

Download iSourceMortgages on your iPad here

The Key – Keeping your business compliant and your data safe

If you’re concerned about compliance and data safety, we have a hassle-free back office compliance solution made for you.

1,000s of Advisers have already downloaded ‘the Key’ to manage their business with a compliant audit trail. With encrypted online backup, they know they’re completely covered.

Call our Sales Support team on 0871 384 0194 or Chris Brown on 07876 717912 for more information or download ‘the Key’ and take advantage of the 30 Day FREE trial. Download here

Rate Shock analysis capability available on ALL NEW MortgageBrain

Mortgage Brain, the multi-award winning mortgage technology solutions provider, has developed and launched a unique Rate Shock analysis capability to enable brokers to instantly identify the effect of rate increases.

The new development is in line with the FCA’s MMR affordability guidelines, encompassing the potential ‘1% rate rise effect’ scenario, and sees Mortgage Brain become the first sourcing system provider to offer this service.

Available on the latest version of ALL NEW MortgageBrain, the new Rate Shock analysis capability features a warning triangle to indicate that the borrower may not be able to afford a mortgage if rates rise by up to 3% in the next five years for every selected mortgage product

Click here to read more.

Financial Reporter Awards 2014 ‘Best Sourcing System’ winner.

We won! Financial Reporter Awards 2014 announced today that Mortgage Brain has won ‘Best Sourcing System’.

We would like to say a huge thank you to everyone who voted for us. The Financial Reporter Awards 2014 winners are purely from votes, no judges.

Suzanne Green, Head of Marketing at Mortgage Brain commented, “We’re pleased to win the Financial Reporter Awards 2014 as ‘Best Sourcing System’, our team work hard to continuously deliver to a high standard. Thank you to everyone who voted for us.”

Click here to read more.

12 things you may not know about mortgage sourcing

Sourcing systems have changed beyond recognition since Peter Nice built the first one in 1986. But are brokers using these systems to their full potential? Mark Lofthouse, CEO of multi-award winning mortgage technology solutions provider Mortgage Brain, has his doubts, so here are his top 12 things brokers might not know about mortgage sourcing.

1 – You can use multiple tabs to illustrate different client scenarios

Clients want to understand their options and after looking at A, B and C they’ll go back to A again. Using a single tab makes that time consuming and confusing. Using the multiple tab option, which are featured on the newest sourcing systems available, however, allows you to both illustrate the different requirements and retain them.

2 – Client searches can be saved and reloaded

Carrying out research for a client is essential. But it all needs recording and storing. The latest mortgage sourcing systems are capable of saving every different scenario and allow you to reload your searches at a later date.

3 – Excluded products can be displayed

Sometimes a product which you think perfectly matches a client’s criteria isn’t displayed in the results. Today’s systems will display both matching and non-matching products so you can see the reasons for exclusion.

 4 – Best buy schemes can be personalised

Clients will often ask you about a ‘best buy’ product they have seen advertised. At the touch of button,  your sourcing system should allow you to tailor the search results to display all the best buy products to meet a client’s requirements.

5 – ‘Standard’ searches can be stored and applied to your client’s terms

Intelligent sourcing systems save time by allowing you to store a number of searches which can be applied to every client with those needs.

6 – Data from other systems can be automatically imported

These days,  systems have improved so much that they can now import information quickly and seamlessly. There’s no reason why you should have to start from scratch and re-key client data.

7 – Overseas mortgages can be sourced just as easily as those from the UK

Simply select the ‘overseas’ filter – your system should have one – and a list of countries will appear. Choose the one you need and the rest of the process is as if sourcing for a UK mortgage.

8 – You can source or produce KFIs for withdrawn products

If a product has been withdrawn, today’s systems allow you to easily find it by using the ‘withdrawn’ filter.

9 – Products and schemes can be manually removed

Sourcing systems should allow you to remove products manually by adding your own exclusion options.

10 – You can source for adverse mortgages

Sourcing systems now provide you with a range of adverse products through the adverse filters option. These filters should help gain and retain clients.

11 – Applying BTL filters can speed up the sourcing process

Today’s sourcing systems allow you to select the BTL filter right at the start, which speeds up the process immensely. Other filters can be applied in the normal way.

12 – The effects of changing mortgage payments can be displayed and illustrated to your clients

A graphing function  is offered by many of today’s systems  which is an excellent visual way of demonstrating the short and long term impact of making such a change.

Use our new BA Home Insurance link on ALL NEW MortgageBrain and receive your licence fee FREE each month.

Use our new BA Home Insurance link on ALL NEW MortgageBrain and receive your licence fee FREE each month.

Just process 4 new Home Insurance/ASU/MPPI cases per month through the new link and Berkeley Alexander will pay your licence fee the following month. Click here for more information.

BA integration facts:

  • Instant online purchase of your clients insurance.
  • Pre-populated Quote & Buy portal.
  • Access to quotes from one of the largest insurers and product panels.
  • Your ALL NEW MortgageBrain licence fee free for one month when you process 4 cases.

It’s competition time with iSourceMortgages…

It’s competition time with iSourceMortgages…

Win £150 worth of Amazon vouchers between the 1st February and 31st March 2014 by trialling iSourceMortgages to be in with a chance of winning.*

iSourceMortgages is the only sourcing iPad app specifically for intermediaries. Offering you access whilst on the move, iSourceMortgages is designed by Mortgage Brain to provide sourcing capabilities for you on your iPad during the initial stage of the point-of-sale process.

Download iSourceMortgages on your iPad here.

*Terms & Conditions apply, click here for details.