Tag Archives: software

Big plans for 2020

A year of integration

For mortgage advisers across the country, 2020 is set to be a momentous start to a new decade. How do we know? Because this year will kick start the integration of six of our software solutions enabling you to provide your clients with the very best and most transparent service ever.

Not only will we be bringing completely new mortgage products to you, but there will also be enhancements to our current systems. We hope you’ll agree that our plans will pack quite a punch and offer exceptional support to you and your business.

Affordability Hub – NEW

Affordability Hub is like Skyscanner for mortgage affordability – it collects information on property, income, debts and expenditure in a standard form and sends this to lender’s affordability calculators and collates the results of what a lender will potentially lend. This means that the expectations of an adviser’s customer can be correctly set.

It transforms the mortgage process by providing you with the amount a lender is prepared to lend, challenging the current process, where the lender only provides an agreement to lend based on a specific amount requested by the adviser. Affordability Hub provides you and your customer transparency of the amount of the loan that the lender is willing to lend regardless on occasion of the property value.

Currently, in a phased pilot, Affordability Hub will be released in 2020 as a complementary addition to customers already using either one of our product sourcing systems – MortgageBrain Classic and MortgageBrain Anywhere –  or criteria sourcing, Criteria Hub.

Criteria Hub

Criteria Hub, the google for mortgage criteria, uses groundbreaking technology to help you quickly and efficiently match the needs of your customers with those of the Lenders. For example, if a client was bankrupted three years ago, has Japanese knotweed in the garden or has child maintenance or state benefits, the system brings up which lenders will lend and what their criteria is. Criteria Hub also provides details of the criteria used by advisers to Lenders and, with this insight, Lenders are able to design and fine-tune their products to better meet adviser needs.

Those who use Criteria Hub will be the first to enjoy complimentary use of Affordability Hub when launched and in only a few months, Criteria Hub’s integration with MortgageBrain Classic andMortgageBrain Anywhere will be released.

 Lendex – NEW

Along with Affordability Hub, we are releasing another system in 2020, Lendex, now also in a phased pilot, promises to make mortgage application and submission more efficient and compliant in 2020. This flexible online solution means you get decisions direct from Lenders in under a minute.

There is no need to log into individual Lender websites. Lendex submits AIPs and FMAs directly to all participating Lenders’ back office systems with just one log-in needed, letting you submit and complete applications, then track all outstanding cases from one screen.

Just when you thought the release of this innovative software was enough, we’ve added even more integration. Lendex, when fully launched, will integrate seamlessly with Mortgage Brain’s CRM system, The Key, and with our sourcing solutions, MortgageBrain Classic and MortgageBrain Anywhere and will be free for Mortgage Brain users. However, Lendex will also be available as a stand-alone solution, so everyone can experience the benefits:

MortgageBrain Classic and MortgageBrain Anywhere

2020 really is the year of integration and MortgageBrain Classic and MortgageBrain Anywhere, our offline and online product sourcing solutions already integrated with The Key, and its client portal will also see an integration with Criteria Hub, Affordability Hub and Lendex.

Opening the door with The Key

We’re continuing to cement ourselves as the go-to one-stop shop for the entire mortgaging process. If you haven’t guessed already, integration of all our systems really is at the heart of it and we cannot finish without passing comment on our powerful back office., CRM and point of sale system with a customisable online Client PortalThe Key.

Incorporating a digital Fact Find that offers single data entry, full compliance, lead generation capture, reports and multiple integrations for the full mortgage process, in 2020, you will also enjoy integration enhancements with ConveyancingBrain – the clever way to earn from conveyancing. We’re not stopping there though. Following a successful pilot, the integration with Lendex will also commence.

You’ll be spoiled for choice of the solutions we have to offer. Get in contact with us today on 0208 665 3289 to see product demos before you sign up or to make any enquiry. If you need more of a guided tour of our products then feel free to sign up to a webinar or access all the free videos on our website.

Make sure you take full advantage of our free 30-day trials available with all licenced products, connect with our helpful colleagues and find out what these dynamic solutions can do for your business.

Security: You are in safe hands with us

Whether we like to think about it or not, cybercrime is on the increase. In 2015, it was reported by Professional Adviser that 20,000 cyber-attacks were taking place each week, and that figure is expected to reach around 700,000 by the end of 2017.

Safeguarding data is of paramount importance, and so we want you to have peace of mind that the information stored in our datat centres will always remain intact. Hence why we dedicate a great deal of time and effort to our cybersecurity strategy and ensure that robust measures are in place to protect both your data and our systems against any potential threats or unauthorised access.

Regular security updates
All of our systems receive routine software updates to protect against any known cyber threats and provide resistance to potential future risks. What is more, we don’t support unsecure operating systems such as Windows XP which no longer receives any security updates from Windows.

Backing it up
We know that when you save information on our systems, you need and expect it to remain safe. Therefore we ensure that we regularly back up all your data and always have a secure copy of all our hosted data, and always have a copy of your files should any ever be corrupted. This also means that should you need to install the Key on a new computer or laptop, you can simply reinstall the application and continue you where you left off with little inconvenience.

Our own protection
We don’t simply safeguard your data, we also ensure that our own systems are protected by firewalls which will prevent any hacker attempting to gain unauthorised access. The recent WannaCry virus exploited a technique that is prevented by our security systems, meaning that any attempt to corrupt the data was useless.

Rigorous security checks are also regularly carried out. We use a specialist security partner to test our systems for any possible vulnerabilities and make any recommended changes to ensure that we are following best practice and doing all that we can.

Our internet hosts are also secure
Our systems are hosted by industry-leading internet services providers in highly secure data centres that offer virtualization technology, which provides another extra layer of protection.

All processes are in place
We also have systems that are on standby, designed to take over immediately in the event of any service interruption. This means that there will be a limited impact to your business, but your data will remain safe and secure.

How can you help?
Your own understanding of the potential and real threat to all of us by cybercrime is important. Just awareness is an important way in which we can all together prevent cyber-attacks affecting us.

Good cybersecurity practices include regular updates and back-ups, strong and frequently changed passwords, being careful when connecting to public Wi-Fi and being sensible when sharing information on social media or plugging devices into your computer. Secure messaging is also wise when sending sensitive data, which is a feature of our Client Portal within the Key.

Being aware that threats are out there and being prepared for them is something we at Mortgage Brain pride ourselves on.  Our aim remains to ensure that you can use our systems, safe in the knowledge that we have your data security and integrity taken care of and it remains an integral part of our service to you.

Technology in the Mortgage Market

It’s been thirty years since we first introduced our mortgage software to the market, and it has been a vital tool which has revolutionised the industry in terms of technology ever since.

Technology is constantly evolving in its nature, but its particularly interesting to see it used so much in an industry that has, for the most, part stuck to what it knew best and not ventured into unknown territory.

But where can it go from here? And will the mortgage industry be as happy to welcome yet more changes?

Thankfully, we can hope that, because it has become accustomed to new technology before, the industry will be more likely to welcome future technological developments.

Where did it begin?
In 1986, we introduced the first ever piece of mortgage software, but with some drawbacks due to technology itself still evolving into the type of system we needed for it to really take off.

Fast-forward to 2004 and M-Day, which propelled the mortgage industry forward in terms of technological advancements. It revolutionised the way brokers worked, however, the sceptics were out in force: asking how the existing mortgage systems would cope with new demands.

As we know, it did more than just cope, leaving the mortgage industry and the brokers working within it a bit happier about the idea of using technology in their line of work.

But where are we now?
After M-Day, technological advancements took a giant leap; it allowed us, and other mortgage solution suppliers, to create systems which were faster working, easier to use and up to date – waiting times became a thing of the past, and the client became more involved with the introduction of social media, apps and bigger and better websites.

And what do we predict for the future?
Technology is a hard one to predict: faster software, holograms, robots – who knows?!

It does seem that as time goes on, the industry is more accepting, and welcoming, of technological advancements, especially if it makes their job smoother, quicker and easier – as that usually means more business too!

Following on from M-Day, and 2014’s Mortgage Market Review, this year’s Mortgage Credit Directive requirements have enforced more change in the market.

In five years’ time, we think there will have been various advancements, including:

– More systems integration
– Integrating the tablet more
– Remote video – Skyping your broker!
– The (further) rise of Apps

After that, who knows! Technological advancements mean that exciting times are ahead for the industry, and for MortgageBrain too. We can’t wait to see what the future has in store – even if it is robots!