Tag Archives: mortgage brain team

Meet the team: Matt Surridge

As a Mortgage Brain newbie Matt is already a top performer in our sales team, and is no stranger to getting us new clients – as well as keeping our current ones incredibly happy! We decided to find a little more about one of our newest members of the team, and here’s what we discovered…

How long have you been working at Mortgage Brain?
6 months.

What does a typical day look like for you?
No two days are the same. Having ‘national’ in my job title isn’t just to sound fancy! I could be demonstrating The Key or Criteria Hub to a firm of Brokers in Scotland one day, doing round table training in the Emirates Stadium or platform presentations at Wetherby Racecourse the next day.

What’s your favourite part of your job?
I enjoy sitting down with customers, looking at the challenges they face and helping them find solutions. That might be driving more footfall to their door via websites and apps or reducing the amount of customer data they have to re-key by moving them to our CRM and sourcing systems.

What is your best Mortgage Brain memory?
I really enjoyed being part of the Vision events that Mortgage Brain host each year. These events always get fantastic feedback from everyone who attends and there are lots of valuable insights into the industry.

Why Mortgage Brain – what drew you to the company?
I’ve worked in Financial Services since 2003 and all of the tools I used were provided by Mortgage Brain. I was always impressed by the depth of functionality and how easy it was to use, so when an opportunity came up to be part of the team I jumped at it!

Matt and Phil MEL

Tea or coffee?
Coffee.

You’re stranded on a desert island. Which co-worker would you like to have with you, and why?
Gemma Lang, there would never be awkward silences and I’m sure passing ships could hear from miles away…

What’s your best party trick?
I have a bottomless appetite so normally people are fascinated/horrified at how much I can eat!

Do you have any bad habits – especially ones that annoy the rest of the office?!
I think my habit of playing with my cuffs on photos seems to annoy people the most…

What’s your best quality, and how does it help you at work?
I have always worked in companies where taking ownership of problems personally is important. I bring this approach with me to make sure that, if any of our customers have any issues that need resolving, I won’t just pass it on. I’ll make sure I remain a point of call until it is resolved.

You can follow Matt’s Mortgage Brain journey on Twitter @SurridgeMatt or by catching up with him at an event near you soon!

Meet the team: Lee Richardson

As you’re reading our blog, you probably know plenty about our company, systems and what we offer. But how much do you know about the people behind Mortgage Brain? Our new series will allow you to meet our team – the people who bring our company to life and are the face of our Mortgage Brain.

First up is Lee Richardson, a National Business Development Manager, who is a long-standing member of the team.

How long have you been working at Mortgage Brain?
Just over three years.

What does a typical day look like for you?
Each day can be different which makes the job exciting and challenging. I could be helping one of my accounts with training or maybe an issue they may be having. Or, I could be out on the road presenting our offering to a new prospect account. Also, I help my colleagues win business and deliver a first-class service to our clients.

What’s your favourite part of your job?
Helping our clients understand the benefits of the system and what the system can do for them. Also winning the sale from one of our competitors is a great feeling.

What is your best Mortgage Brain memory?
Doing my Latino Bull dance moves at the Christmas party!

Why Mortgage Brain – what drew you to the company?
It’s a great company to work for, and what drew me to the company was that your views and thoughts are valued. You are not a number at Mortgage Brain, you are looked at as an integral member of the company who can make a difference.

Tea or coffee?
Coffee – Caramel Latte is the drink of champions.

You’re stranded on a desert island. Which co-worker would you like to have with you, and why?
I would say Chris Brown, we would spend our time on the island arguing which is the more manly game to play: Rugby union or Rugby league. We all know it would be Rugby Union – the tougher sport…

What’s your best party trick?
My dance moves and my fabulous singing voice.

Do you have any bad habits – especially ones that annoy the rest of the office?!
Yes, what seems to annoy everyone is my ability to look damn good looking every morning when I come to work…

What’s your best quality, and how does it help you at work?
I would have to say my sense of humour. Sometimes we work in a pressured environment and it’s good to release that pressure sometimes.